STUDIO POLICIES

INDOOR SHOE POLICY

We have invested in a high-quality hardwood sprung dance floor which requires care and maintenance. As such, we do not allow street shoes or heels on our dance floor. We suggest dancing barefoot, with grippy socks, or with a dedicated pair of non-marking indoor only shoes. If you use these same shoes at a different studio or gym, please verify that they have a similar policy, otherwise they count as street shoes. You are welcome to visit the studio to test out your shoes before attending a class.

ENTERING/EXITING THE FLOOR DURING A CLASS

Clients who arrive at the studio after class start time will be asked to enter/exit the dance floor between songs. This applies if a client arrives late or uses the bathroom during class. We are putting this policy into place not only to minimize class disruptions but also for everyone’s safety. Thank you for doing your part to keep the studio operating smoothly.

HEALTH AND SAFETY POLICY

Effective Sunday, June 11, 2023, we will no longer ask for proof of COVID-19 vaccinations and boosters and are moving toward a broader health and safety policy.

  • All clients will be required to review a health screener upon check in at the front desk prior to taking class.

  • If you are experiencing symptoms, please return/stay home. You will not be charged a late fee if your cancellation falls within 3 hours of class start time.

  • We will continue to offer masks to anyone who wants to wear them.

CANCELLATION WINDOW

To avoid a late cancel fee, always remember the number 3! We ask that clients cancel no later than 3 hours prior to class start time in order to avoid a penalty.

NO SHOWS + LATE FEES

Package Holders: If you do not cancel your reservation by the 3 hour mark, one class will be deducted from your package. We will let the first one slide ;)

Members: If you do not cancel your reservation by the 3 hour mark, you will be charged an $18 late cancel fee. We will let the first one slide. ;)

A NOTE ON TARDINESS: We have studio policies in place for the safety of our community. If you are running more than 15 minutes late to class, we may not allow you to join class. Reasons include but are not limited to: body safety (depending on class type), and class disruption.

ACTIVATION DATES

Welcome Pass: The welcome pass will activate on the date of your first visit so that you can make the most of the 10 days.

8 + 16 Class Package Holders: Your pass will activate on the date of your purchase.

Members: Your activation date and autopay date are the same!

YOUR YOUNG ONES

The Dance Floor does not provide childcare services at this time. Children 5-years-old and younger are not allowed to be at the studio during class time. Children 6-years-old and older may be at the studio during class time as long as they are able to stay upstairs with a quiet activity, without coming downstairs and disrupting class. Children may not cross the dance floor at any time during class. Our Studio Hosts and Instructors are not responsible for supervising children during class time.

 

THIS IS REAL LIFE :)

And life includes complex situations - we understand! If you have a question about any of our studio policies, we encourage you to be proactive. Email or call us in advance so you can be directed to the correct individual on our Management Team. Exceptions to our policies require review by our Management Team, so we cannot guarantee that same-day requests will be granted.